The second-hand marketplace Users Express Frustration Regarding Size Changes
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
This online marketplace has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Updates
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options after backlash from users.